Shipping Policy

Processing Time: within 1-2 business days (excluding weekends and holidays)
Order Changes: If you need to make changes to your order, please contact us before the order is processed.

Please note: Rates and delivery times vary based on the destination and selected shipping method.

Customs and Duties: International orders may be subject to import duties and taxes (including VAT), which are incurred once the shipment reaches your destination country. DreamFlowerLashes® is not responsible for these charges if they are applied.
Order Notification: Once your order has shipped, you will receive a shipping confirmation email with a tracking number. You can track your order through the carrier's website.

Weather and Other Delays: Please note that delivery times are estimates and may be subject to delays due to weather conditions, customs processing, or other unforeseen circumstances.
Lost or Damaged Packages: If your package is lost or damaged during transit, please contact us immediately. We will work with the carrier to resolve the issue and ensure you receive your order.
Correct Address: Please ensure that you provide the correct shipping address at checkout. We are not responsible for orders shipped to an incorrect address provided by the customer.

If you have any questions or concerns about our shipping policy, please contact our customer service team at info@dreamflowerlashes.com