At Dream Flower Lashes, we proudly ship worldwide to serve professional lash artists and beauty lovers everywhere. All prices and shipping fees are displayed in U.S. Dollars (USD).

1. General Shipping Information

Address Accuracy

Please ensure your shipping address is complete and accurate at checkout, including unit numbers where applicable. We only deliver to physical addresses and do not ship to P.O. boxes. Dream Flower Lashes is not responsible for delays or losses resulting from incorrect or incomplete addresses.

Order Changes & Cancellations

If you need to modify or cancel your order, please contact us before it enters the processing stage (within one business day). Once an order has been shipped, changes or cancellations cannot be made.

Order Tracking

Once your order ships, you will receive a confirmation email with a tracking number. To track your package:

• Log in using the email address associated with your order.
• Locate your tracking number.
• Visit the carrier’s website to check your delivery status.

Estimated Delivery Times

Delivery estimates are provided below for each region. Please note that actual delivery times may vary due to factors such as weather, customs inspections, carrier delays, or remote locations.

2. Regional Shipping Policies

United States

• Duties & Taxes: No additional customs duties or taxes.
• Shipping Time:
  Economy: 5–12 days (orders under $99)
  Express: FREE 3–5 days (orders over $99)
  Orders over $70 qualify for domestic U.S. shipping.

Canada

• Duties & Taxes: No additional customs duties or taxes.
• Shipping Time:
  Economy: 7–12 days (orders under $99)
  Express: 3–5 days (orders over $99)
  

European Union

• Duties & Taxes: 
  Economy shipping: No customs duties or taxes.
  Express shipping: Duties and taxes are prepaid by Dream Flower Lashes for orders over $150.
• Shipping Time:
  Economy: 7–12 days
  Express: 3–5 days (Free for orders over $150, including duties)

United Kingdom

• Duties & Taxes: No customs duties or taxes.
• Shipping Time: 7–12 days

Australia / New Zealand

• Duties & Taxes: No customs duties or taxes.
• Shipping Time:
  Economy: 8–12 days
  Express: 5–7 days (Free for orders over $99)

Other Countries

We offer worldwide delivery to regions not listed above. If you’re unsure about shipping availability, fees, or delivery times, please contact us at info@dreamflowerlashes.com for assistance.

3. Important Notices

Customs & Import Duties

For most destinations, orders are shipped duty-free or with taxes included (see regional details above). In rare cases, customs or import fees may apply based on your country’s regulations. Dream Flower Lashes is not responsible for these charges or related delays.

Delayed, Lost, or Damaged Packages

While most orders arrive on time, delays can occur due to customs, weather, or carrier issues. If your package is lost or arrives damaged, contact us immediately at info@dreamflowerlashes.com with your order number and tracking details. We will work with the carrier to resolve the issue.

Returned Shipments

Orders returned due to incorrect addresses or failed delivery attempts may be reshipped at the customer’s expense.

4. Contact Us

For shipping-related questions, reach out to our customer service team: info@dreamflowerlashes.com

We aim to respond to all inquiries within 24 business hours.

Last Updated: October 2025

Dream Flower Lashes® reserves the right to update this Shipping Policy without prior notice.